Refund and Returns Policy
30-Day Satisfaction Guarantee
We stand behind the quality of our products. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
To start a return, please email info@musclemx.com with your order number and reason for the return.
Return Eligibility
To qualify for a refund:
• Returns must be requested within 30 days of delivery
• Products must not be intentionally damaged or excessively used
We reserve the right to deny returns that do not meet these criteria.
Please do not send products back without contacting us first.
Refund Process
Once your return is received and inspected, we will notify you by email regarding approval.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.
Original shipping fees are non-refundable.
Return Shipping
Customers are responsible for return shipping costs, unless the product arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the product and packaging so we can resolve the issue promptly.
Need Assistance?
If you have any questions, please contact us:
info@musclemx.com
801-565-4718